A startup signs its first enterprise customer. The contract introduces liability limits, security obligations, and an insurance certificate requirement.
Why the details matter
From a first customer contract to a growing team, give insurance a place in your next stage of growth. The useful starting point is a description of what happens in practice: who is involved, where the activity happens, and which agreements or responsibilities sit behind it.
Three questions to take with you
- Do the insured activities match the product actually being shipped?
- Do customer contracts impose obligations beyond the proposed cover?
- Does a funding round or new board change management liability needs?
Get the information together
Use current information. If a value, location, activity, or arrangement has changed, point that out rather than relying on the previous policy’s description.
- Product and revenue model
- Customer contracts and sales territories
- Revenue, funding, and growth plans
- Security controls and data types
- Board and ownership structure
Read the answer alongside the policy
A general explanation or a certificate may leave important questions unanswered. Ask which wording applies to the specific situation, what is excluded, and what you would need to do if something happened.
Before agreeing to cover
Confirm the named people or entities, start date, territory, limits, deductibles, reporting requirements, and total cost. Keep the proposal and answers for your records. Only the appropriately licensed provider can confirm an offer and arrange the policy.
Open your preparation checklist →